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  • 5,000 Mile Sole Warranty Included!
5,000 Mile Sole Warranty
56,694 5-Star Reviews
Natural Fit, Feel and Motion
1,000,000+ Happy Customers

What can I do in the Jessie?

Although our Jessie is a more casual sandal you can still do practically anything in them. Take a walk on the beach, hike in the woods, hang out with friends, stroll around the campsite, and dance your heart out! Pretty much anything you want. I’m not sure that the Jessie, or any sandal for that […]

What if I want to change my order?

If there is an issue with your order, it’s possible we can make a change before the order ships. It’s best to contact our customer service department right away for the best chance of changing your order.

How do I check my order status?

To view the status of your order navigate to the “My Account” page in the top right menu and log in. From your dashboard, you can view recent orders and manage your shipping and billing addresses and view order status. When your product is shipped you will receive an order tracking number in your email.

Which Xero Shoes can I run in?

All of our shoes and sandals are zero-drop and extremely flexible. Customers have run in practically every one of our styles! Click on the link below for help deciding on the right Xero Shoe for you: https://xeroshoes.com/select

What’s the difference between the Z-Trek and Z-Trail sandals?

The main difference between the Z-Trek and Z-Trail is the sole. The Z-Trek has a 5.5 mm solid rubber sole that is extremely flexible and allows the most ground feel. The Z-Trail sole has a 11 mm sole made up of 3 materials: rubber and Trail Foam for the outsole, and a soft layer of […]

How do I wash my Xeros?

We recommend hand washing our shoes and sandals with warm water, mild soap and a soft brush as needed. Then allow your shoes to air dry. Do not leave the Cloud or Z-Trail sandals in direct sunlight as the heat may cause the foam to deform. This is not covered by our warranty.

Do you offer half sizes?

All of our sandals come in whole sizes only, and all of our closed-toe shoes come in both whole and half sizes up to men’s 11.5. Go to www.xeroshoes.co.uk/fit for complete sizing information and recommendations.

How do I find my correct size?

All of our shoes are wider than conventional shoes (roomier toe-box). If you normally wear a larger size to get a wider fit in conventional shoes, you most likely will not have to do that with Xero Shoes. More information on how our shoes fit can be found here, or you can reach out to […]

Won’t the knot at the bottom wear out?

Eventually, sure. But since the knot is kinda flat, and since the rubber is flexible, and since the knot tends to be in between your toes, it’ll last WAY longer than you think. Many Xero Shoes customers have put thousands of miles on their shoes without wearing out the knot. And, we give you enough […]