One of our goals is to be respectful stewards of our environment and the planet. With footwear, especially, performance footwear, there are some limitations to what we can do while still providing the durability, usability, and function our customers want, at a price they can afford. We’re careful not to jump into “sustainable” or “environmentally […]
The simplest answer is: Do they feel right? Sizing is largely about personal preference. You could take 3 people with identical feet, put them in the same shoe, and they’d have 3 different opinions about how the shoe fits. Some people think you need a lot of room in front of your toes. This is […]
There’s a simple way to shorten the straps on the Cloud or Genesis at https://xeroshoes.com/adjust/
Suffice it to say, the footwear industry is very competitive and we can’t reveal ALL our plans for future products. The best way to find out about new releases is to sign up for our newsletter at https://www.xeroshoes.co.uk/newsletter/ and to follow us on Instagram, Facebook, or Twitter. If you have a great suggestion for a new […]
We’d love to hear your thoughts! Much of our product development comes from hearing what you want next. Send an email with your requests or suggestions to: [email protected]. By the way, it can take up to 2 years to develop a new shoe. So we may already be working on what you want 😉 […]
First, thanks for your support! Word of mouth has been the #1 driver in our business since we started. So, not surprisingly, the simplest thing to do is tell people about XeroShoes.com, XeroShoes.eu and XeroShoes.co.uk. Another thing you can do that would be really helpful is to talk to the manager of any store that […]
All of our shoes are backed by our 5,000 mile sole warranty. Get more details here about that policy. Likewise, feel free to contact us if you have any questions or issues!
While we stand behind the quality of our products, we also know the reality: nothing is perfect and nothing goes 100% according to plan. That’s why we have a 2 Year Manufacturer’s Warranty. There are more details about our warranty here. Likewise, please contact us so we can evaluate your situation and give you the […]
Orders typically ship within 1-2 business days. You’ll receive an email with the tracking number once it has shipped. If you don’t see that email, please check your spam or promotions filter. And if you don’t see it there, reach out to us directly. NOTE: During a sale, holiday, or if we’re blanketed with snow, […]
